We are sorry that we cannot provide cash on delivery for cross-border services. We only accept credit cards for payment.

Depending on the product category, we do not sell expiring products. To ensure service quality, we provide products that are synchronized with the local New Zealand market batches. For example, expiring products or special offers will be specially marked with the expiration date.

The shelf life of general food products is generally around 3-9 months; health products range from 6 months to 2 years; beauty and skin care products range from 6 months to 2 years, and it is recommended to use them up within about 6 months to 1 year after opening the bottle.

After your order is confirmed, international delivery takes about 2-3 weeks. (Delivery time may be affected by customs clearance or other unexpected circumstances)

Website members can check the current order status by entering the order number and registered email address through the web order inquiry function.

Please note that after an order is confirmed, customers cannot modify the items or quantities within the order. If you wish to cancel the entire order, please contact us within 12 hours of placing the order. Refunds will be made to the original credit card bank, and the actual refund will be processed by the bank. If the product is out of stock or expires, or if the evaluation cannot be provided within the expected timeframe, we reserve the right to modify or cancel the order. Thank you for your understanding.

Taiwan currently offers international shipping through consolidated shipping, with free shipping on orders over NTD$1,000. For other countries, we offer a flat-rate shipping rate, regardless of the number of items. Welcome to visit us and shop.

Yes. Prices are quoted in New Zealand dollars and are generally converted to local currency using the current exchange rate. However, you can still convert currencies at the top of the page.